If you picture yourself doing great things that make a difference in the lives of others, Turner is the place to be. Turner Construction is an industry leading commercial construction general contractor with a 120 year history spanning iconic projects around the globe, including 10 of the world's 100 tallest buildings.

Turner is committed to sustaining a diverse, equitable, and inclusive environment where everyone feels connected, sees themselves represented at all levels of the company, and feels supported to reach their ultimate potential. Turner builds some of the most ambitious projects in the world. The technical expertise of our people makes us a recognized leader in many markets. Our projects are well known. Our people set us apart. We inspire greatness. Can you picture yourself at Turner? If so, apply and let's do great things together!

Position Description: Primary support for end users on all technology or systems related issues at the local level. Plan, coordinate, and deploy information system technology at business unit and job site locations. Act as liaison between Information Services and the business for technology implementation.

This position will be located in the Indianapolis office.

Essential Duties & Responsibilities:

• Independently troubleshoot and resolve end user issues in the areas of voice, data, applications, commercial software, workstation configuration and problem resolution.
• Resolve advanced technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems within business unit.
• Manage equipment vendors, supplying computers and services necessary for the operation of the business unit.
• Manage and advise on end user hardware and software requests and identify appropriate options based on software or system functional specifications.
• Provide complete recovery from disaster or failure of equipment identified during daily system backups of the local server and other mission critical business unit infrastructure.
• Develop and maintain up-to-date documentation of the local technology infrastructure.
• Enforce Turner's information services policies, procedures, and standards relating to infrastructure systems, components, applications and services.
• Manage and control the allocation of mobile device equipment.
• Initiate and implement projects following Turner IS methodology for Change Management including scope, schedule and budget.
• Document and resolve escalated end user issues; provide continuous updates on the status of resolution efforts.
• Provide information services briefings during management meetings.
• Train end users on Turner standard software tools.
• Manage inventories of software, versions and applications of desktop computers. Control additions, deletions and changes in equipment assigned to the unit.
• Perform other duties as necessary.

#LI-MF1

Qualifications:

• Bachelor's degree in information services, computer science, operations, management, or a related field and minimum of 3 years of progressively responsible experience in a directly related area, where both professional and management capabilities have been clearly demonstrated, or an equivalent combination of education, experience and appropriate certifications such as A+, Network+, MCP or MCSE.
• Demonstrated proficiency with Windows Server administration, active directory and DNS.
• Advanced knowledge of LAN/WAN computer environments and concepts.
• Extensive knowledge of PC and peripheral support.
• Experience supporting multiple desktop and laptop technologies
• Demonstrated strong interpersonal and communication skills in a professional and effective manner.
• Expertise using and supporting:
• All versions of Windows.
• Client server operations, security, networking topology, business recovery and their interrelationships.
• All versions of Microsoft Office installation and support
• Malware/spyware/anti-virus software
• Multi-function Printer and Scanners
• Android and iPhone
• Windows wireless technology
• Microsoft Service Center or equivalent ticket management system experience
• Microsoft System Center Configuration Manager (SCCM) reports/ software automation
• Demonstrated ability to apply lean principles and concepts

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position travels regularly by motor vehicle, and occasionally by train /air.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to airborne particles or caustic chemicals. The noise level in the work environment is usually moderate.

Turner is an Equal Opportunity Employer
Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
VEVRAA Federal Contractor

Turner is an Affirmative Action and Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
VEVRAA Federal Contractor