Description

Job Summary:

An experienced leader with deep experience in successful loss mitigation, delinquent account management, and recovery operations. Your primary responsibilities will be risk identification and mitigation; to prevent and reduce loan portfolio delinquency and charge off.

Supervisory Responsibilities:

* Lead the collections, vehicle repossessions, work outs, and winddowns through your support team

* Work closely with other teams across Kinetic Advantage, including legal, collateral audits, asset recovery, lending, and remarketing, as well as our field-based workforce

* Bring a well-rounded skill set to the table to ensure success

* The ability to manage the day to day, work in fast paced departments, while making the investment to recruit, interview, hire, support and develop the collections staff

* Keep informed of market changes and provide the guidance to course corrections as needed

* Seek out process excellence, innovative new tools, technology, and new data sources to continuously refine current processes

Duties/Responsibilities:

* Use employee engagement, creativity, strategic planning, and industry knowledge to help the company achieve its financial goals

* Lead a team of Proactive Portfolio Managers (PPMs) to achieve portfolio management goals, minimize loss expectations, and drive strong returns

* Execute on Kinetic Advantage's key initiatives by establishing time specific, measurable, attainable, realistic, and timely goals for all assigned areas

* Strong ability to multitask and manage multiple projects and assignments simultaneously while delivering quality work

* Ability to analyze data and make decisions to drive the Company's initiatives

* Develop a thorough understanding of Kinetic Advantage policies, processes, and procedures relative to assigned areas, and ensure adherence to established policies and procedures

* Lead by example by providing timely, accurate, and courteous service to both our internal and external customers

* Frequently present key material to larger groups, such as loss and delinquency performance updates to executive management as dictated by current business conditions

* Understand the applicable laws and codes for relevant geographic areas and ensure that loss mitigation activities operate in compliance with them

* Become a subject matter expert on Kinetic Advantage's risk mitigation processes for field staff and lead/assist in their ongoing training to create an awareness of our loss mitigation tools, policies, and procedures

* Assist in the creation of a balanced mindset regarding profitability and loss avoidance for field staff

* Frequent travel to the corporate office

* Act as lead representative for Kinetic Advantage in vendor relationships related to your team

* Interact with delinquent dealers, as appropriate, and coordinate details with our Operations Team and others as necessary, to resolve disputes effectively and efficiently

* Responsible for special assignments and projects outside of the normal duties

* Performs all other duties as assigned

Requirements

Education and Experience:

* Bachelor's degree preferred

* Five (5) years in automotive, collections or financial services industry required

* Three (3) years in supervisory or management position required

* Familiarity with concepts, procedures and processes typically used in automotive and financial services industries, particularly in delinquent account collections

Required Skills/Abilities:

* Ability to read and understand basic financial statements

* Proficient with Microsoft Office Suite or related software

* Strong sense of urgency, with the ability to thrive in a fast-paced and, at times, stressful environment

* Ability to effectively develop and maintain strong business relationships

* Strong presentation, written communication, and negotiation skills

* Excellent organizational, analytical, and problem-solving skills with strong attention to detail

* Valid driver's license

Physical Requirements:

* Ability to sit at a desk and work on a computer for prolonged periods of time

* Must be able to communicate clearly

* Ability to operate computer and office equipment, maintain paper files, and move about an office environment

* Must be able to move objects up to 20 pounds

* While performing the duties of this job, the employee will, at times, be subject to outside environmental conditions

* Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards

This job description reflects essential functions of this position but is subject to change at any time and does not restrict the tasks that may be assigned.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.