Please contact your Administrator to change your authorization settings.
Job Description
This position plays a vital role in supporting the Schedulers with coordination of cross border clearance, driver/agent problem solving and comparative alternate pricing that will help drive profitability of the network by keeping drivers compliant and securing the most profitable loads.
Description of Duties
* Ensure timely and efficient movement and monitor on time pick up/delivery for all shipments. Handle requests regarding updates and/or changes on all loads and relay to the Scheduler for resolution. Maintain data integrity in all applicable systems.
* Maintain updated cross border driver information. Clearly communicate expectations to the fleet and agents regarding service, rules, policy, procedures, etc. Provide customer service for agents/drivers relative to border crossing clearing process and prepare ACI and ACE manifests for agents/drivers.
* Prepare cost analysis for planning and ensure proper application of van line procedures to individual shipment price programs and national accounts contracts/third parties in a cost-effective manner.
* Assist in special projects.
Qualifications
* Must be able to multitask in a fast-paced environment.
* Excellent communication, organization and problem-solving skills needed.
* Knowledge of various Microsoft office products, including Word and Excel
Preferred Skills
* Transportation and International background and/or understanding of customs processes.
* 0-3 years of transportation experience
Education and Certification Requirements
- High School Degree or Equivalent
Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and SMARTBOX) provide everything needed to move talent and deliver experience.
At Sirva, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve. We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives. Those perspectives lead to new ideas. New ideas lead to innovation and excellence. Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.
Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.
It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at and let us know the nature of your request and your contact information.