Clerk, Returns (Resolver)
Kansas City, MO 
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Posted 16 days ago
Job Description

PURPOSE OF THE JOB
The purpose of this job is to unload inbound trailers, sort inbound packages, package items, stock product (to appropriate location) and convert returned items to use.

RESPONSIBILITIES/DUTIES

  • Returns merchandise to its appropriate location within the distribution center.
  • Unloads inbound returns trailers and sorts returned items.
  • Re-boxes merchandise that needs to be repackaged before it can be resold.
  • Additional duties as assigned.

  • Entry level; zero years of relevant work experience
  • Basic proficiency with standard business applications such as the internet and email
  • Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement.
  • Customer Focus: Understands customer service principles and the importance of providing an excellent customer experience. Keeps customers in mind when designing or executing processes or procedures.
  • Initiative: Able to identify opportunities & issues and assess, prioritize and follow through on work activities to capitalize or resolve them. Able to take positive action without being requested to do so. Focuses on ongoing learning and development.
  • Interpersonal Communication: Able to communicate through various means with diverse people in a clear, concise, and courteous manner. Able to demonstrate respect to others, surroundings, and self. Able to read and comprehend instructions.
  • Organizational Skills: Able to utilize time, energy, and resources to manage priorities such as projects, stay on track, and achieve goals. Able to establish a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail. Able to complete tasks thoroughly in a timely manner.

Full-time
Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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